Shipping & Returns

Shipping Policy

We offer free shipping on all US orders via USPS. 

Due to current events, USPS Standard orders can take up to 15 business days to be delivered from your order date. 

We process and ship orders from our Los Angeles warehouse Monday through Friday. When your order ships, you will receive a shipping confirmation email containing your tracking information. Please check your spam folder if you did not receive this email.

All orders are charged at the time of purchase.

Return Policy

Unworn merchandise can be returned within 45 days of the order ship date for a full refund to your original form of payment, unless marked as final sale or otherwise noted (see below for more details). Merchandise must be returned unused, with tags, in the original packaging.

For US Returns:

When returning your merchandise, please pack unworn items in their original packaging and include your original invoice. If you can not find your invoice, please include a printout of your order confirmation email. Without this information, we will be unable to process your return.

Please pack your return with care. Items that are damaged in transit due to inadequate packaging will not be eligible for a refund.

The only shipping method we accept is USPS and their standard rate for reimbursement. Any other shipping method with a higher cost will not be reimbursed. We are not responsible for lost return packages. We recommend you track your package.

Please address the return to:

Hammersmith Returns
2629 Manhattan Ave #313
Hermosa Beach, CA 90254

For International Returns:

International customers are responsible for return shipping, duties, taxes, and fees with the shipping carrier of their choice. Packages that arrive COD (cash on delivery) may be denied, or the COD amount will be deducted from the refund amount.

Please pack your return with care. Items that are damaged in transit due to inadequate packaging will not be eligible for a refund. We are not responsible for lost return packages. We recommend you insure and track your package.

Please address the return to:

Hammersmith Returns
2629 Manhattan Ave #313
Hermosa Beach, CA 90254

Refunds 

After receiving your return, Hammersmith will send you a confirmation by email of your refund to your original method of payment. Taxes and shipping will be refunded along with the items that you send back. Credit card refunds can take up to 10 days to complete by your bank. 

Due to current events, please allow extra days for your return to be received and processed. You will ONLY receive an email once your return has been fully processed. You will NOT receive an email when your return has been received. We appreciate your patience!

Exchanges

We do not offer exchanges at this time. Please reorder the item after your return if there is another item you prefer. 

Quality Assurance

Quality is important to us. Please let us know if your Hammersmith item is not up to par so our team can assist you.